The cost factor may what gets people to jump on the internet marketing / social media bandwagon. When you look at the cost of publishing today compared to, say, 20 years ago, it has dropped by over 90%. And as Andy Grove, former CEO of Intel observed in his book "Only the Paranoid Survive", when a change occurs in the marketplace that involves a factor of 10, things will happen.
Publishing a blog or newsletter costs much less now than other marketing options. Furthermore, it is highly efficient - the only cost is what is spent on the content itself. Good content can be not only a good tactical tool, but a valuable asset that can be re-used in other forms. For example, a blog post by a company's Chief Technology Officer could be reused in:
- A customer training document.
- A PR piece for a trade magazine or other publication.
- A whitepaper or other discussion document.
- A product brochure.
What this boils down to is that content, in comparison with any other method of building and maintaining sales pipelines, can be a pretty good investment - perhaps even the one with the best return. It would be tough to do an ROI calculation on published information, but it would be interesting to set a benchmark like doubling your opt-in mailing list. If, for example, a software company were able to do this, how would it affect their overall pipeline? It probably wouldn't double it, but I'll bet the results would be pretty impressive.
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